Frequently Asked Questions
Everything you need to know about your Pebblebee experience.
How do I pair my Pebblebee device with my smartphone?
To pair your device, download the Pebblebee app, ensure Bluetooth is enabled on your smartphone, and follow the on-screen instructions to press the button on your device to initiate the sync.
What is the typical battery life of a Pebblebee tracker?
Battery life varies by model; our rechargeable units typically last up to 6 months on a single charge, while our replaceable battery models can last up to one year.
Do you offer international shipping?
Yes, we ship Pebblebee products globally. Shipping costs and delivery times vary depending on the destination country and selected shipping method at checkout.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund.
Is my Pebblebee tracker waterproof?
Most Pebblebee devices feature an IPX6 or higher water-resistance rating, meaning they are protected against heavy splashing and rain, though they should not be fully submerged for extended periods.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.